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Phone: +61 413 453 220 | Email: contact@Justbatteries.com.au
Phone: +61 413 453 220 | Email: contact@Justbatteries.com.au

Refund & Returns

Return policy on customer remorse

If you happen to change your mind, all items can be returned within a 14 day period, starting from the day after you receive your order. Please notify us for a seamless return process via email at contact@justbatteries.com.au

We only accept returns for customer remorse on the following conditions:

  • For items with a manufacturer seal, the manufacturer seal must be unopened
  • The item must be in its original packaging with all original accessories

Return policy on damaged, wrong or dysfunctional products

If you find products in your order damaged, wrong or dysfunctional please contact us directly by email at contact@justbatteries.com.au

In the aforementioned case, you will have 14 days to return these products and get refund or replacement. This period starts from the day after you receive your order. This also includes items that become faulty within the 14 days period from receiving the order.

You will not be charged for return shipping costs when returning an item that arrives damaged, wrong or dysfunctional, as the shipping costs will already be paid by us in the return label.

 

Returning an order

Contact us via email at contact@justbatteries.com.au , and state the reason of your return, and we will send the RMA return label according to the reason of your return. The return label will have shipping costs paid.

Pack the item neatly and carefully and send the item.

 Canceling an order

You have 24 hours days before the item(s) have been shipped to cancel your order.

In case your order has already been shipped, kindly follow the return policies stated above that correspond to your reason of return.

 

Lost shipments

If at least 2 days have elapsed since the expected delivery date, please contact our customer service via email at contact@justbatteries.com.au and allow us at least 5 days to investigate the item(s) whereabouts with the courier service. If we cannot track your shipment after the 5 day investigation, the shipment will be declared lost and you will be entitled to a full refund or we will send a replacement if you choose so.

 

 

Refund process

The refund will be initiated once your product is received back in our warehouse and inspected by our team. Once approved, the refund take 5-10 business days to process. Refunds will be made in the original method of payment.

CONTACT US:


Customer Support 24/7

Phone: +61 413 453 220

Email: contact@justbatteries.com.au


Based on 512 reviews
92%
(473)
6%
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(4)
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(3)
They pay for themselves by the second charge!

Purchasing the Panasonic Eneloop Pro Pre-charged AAA High-Capacity Re-chargeable AA and AAA Batteries is one of the best investments I have made. My solar panels provide the electricity to charge them, and by the second charge, they have already paid for themslves.

The batteries took a long time to arrive. We received them only 2 days ago!

Batteries arrived in good condition and in good time. The free delivery was a blessing, and I will be back at a later date to purchase more of your products in the future.

Good service

Batteries were well priced and arrived in good time

Faulty battery

The battery held no charge and would not recharge. Total waste of money unfortunately.

Good battery but slow delivery

The battery is fine and works well, no issues there. Delivery took several weeks though.

Great product, price & service

Couldn’t be happier with these and Jas and his team were great to deal with

Batteries

Both batteries are dead

Working product

Item worked as advertised. Happy with the purchase.

Exactly what I need for my fob watch - should be set for life now :) thank you

Good product. Timely arrival.

Product as described. Plenty of date and quick delivery.

Great service

They have an excellent range of batteries at very reasonable prices. My order arrived in great condition and on time.

Excellent service - prompt delivery

The battery was delivered free and in just a few days. The overall purchase process was quite smooth and easy to follow.

Just what I needed

The batteries I needed for my video doorbell arrived within a few days of my order, they work well and am very happy with my choice of Just Batteries.The order process was simple and was happy with the price paid.. Will buy from them again.

All good

Prompt postage, good prices and great service.
Thank you

Prompt service

The batteries arrived well wrapped and promptly. Good service.

Little fire flies

These fairy .ights are terrific. I rolled them up and put them in a little jam jar and they look amazing. Very happy with them.

Awesome service and battery

I had purchased another batter similar to this from Amazon but it didn’t work. This one however worked perfect and I am so happy with the friendly service. It did take a little while to arrive so remember that if you are needing your battery urgently.

Excellent service

Ordered batteries and delivered within a few days. Excellent service. Ordered another set as I was so pleased with their prompt service. Highly recommend.

Recommended

No issues in the product / delivery

Very happy

Never been an issue to deal with just batteries, always fast delivery and no hassles.

R
MAXELL AG13 LR44 AG3 LR41 AG10 1130
RAYMOND WILLIAM PRESTONBatteries
Batteries surposingly sent 14 days ago

still have not recieved the batteries, just wondering if this company is real.

Easy purchase

Smooth transaction with speedy service.
I know now where to come for all my battery needs.