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Refund & Returns

Return policy on customer remorse

If you happen to change your mind, all items can be returned within a 14 day period, starting from the day after you receive your order. Please notify us for a seamless return process via email at contact@justbatteries.com.au

We only accept returns for customer remorse on the following conditions:

  • For items with a manufacturer seal, the manufacturer seal must be unopened
  • The item must be in its original packaging with all original accessories

Return policy on damaged, wrong or dysfunctional products

If you find products in your order damaged, wrong or dysfunctional please contact us directly by email at contact@justbatteries.com.au

In the aforementioned case, you will have 14 days to return these products and get refund or replacement. This period starts from the day after you receive your order. This also includes items that become faulty within the 14 days period from receiving the order.

You will not be charged for return shipping costs when returning an item that arrives damaged, wrong or dysfunctional, as the shipping costs will already be paid by us in the return label.

 

Returning an order

Contact us via email at contact@justbatteries.com.au , and state the reason of your return, and we will send the RMA return label according to the reason of your return. The return label will have shipping costs paid.

Pack the item neatly and carefully and send the item.

 Canceling an order

You have 24 hours days before the item(s) have been shipped to cancel your order.

In case your order has already been shipped, kindly follow the return policies stated above that correspond to your reason of return.

 

Lost shipments

If at least 2 days have elapsed since the expected delivery date, please contact our customer service via email at contact@justbatteries.com.au and allow us at least 5 days to investigate the item(s) whereabouts with the courier service. If we cannot track your shipment after the 5 day investigation, the shipment will be declared lost and you will be entitled to a full refund or we will send a replacement if you choose so.

 

 

Refund process

The refund will be initiated once your product is received back in our warehouse and inspected by our team. Once approved, the refund take 5-10 business days to process. Refunds will be made in the original method of payment.

CONTACT US:


Customer Support 24/7

Phone: +61 413 453 220

Email: contact@justbatteries.com.au


Based on 558 reviews
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Prices are better than known Retail competitors.

I wish to thank your team for the tablets batteries you sent to me (in Sydney). In our current state of inflation, many prices have gone through the roof, particularly in Sydney. Yet your prices out bet other major competitor stores.
Thanks for being a lifesaver.

Works yet took 2 to 3 weeks to arrive

I needed the battery for a low powered hand temperature sensor so it'll do the job well. Item as pictured. Took ages to arrive - just over 2 weeks so I assume it came direct from China instead of in Australia as I had hoped. I'd given up at some point and ordered one (cheaper & got 2) from the big orange T and that arrived quicker and is in the unit working well. Never hurts to have a few.

Batteries

Good service. Quick delivery and
batteries have plenty of shelf life.

Watch batteries

Easy to order online and received them very promptly. Happy with them.

Easy to use.

Pick it up as needed bases from package and keep rest of them for future. Covenient and easy to use for everyone.

JUST BATTERIES -- BEST BATTERIES

AS ABOVE . BEST , BERNARD .

Good rechargeable 9v

Great service and i'm very happy with my rechargeable 9v. Will purchase more.

SR521SW/379 Watch battery

Expiry date of battery in listing is 10/27, however expiry date on battery packaging received is 10/25. The ED quoted was the key driver in choosing justbatteries over other suppliers. Let's hope I get longer than 17months out of my battery.

Batteries were expired, use by date was 3 years ago and batteries only lasted 10 days

They were what it says they are. I did notice one of the used ones i set aside managed to explode, the rest were fine

Great service. Branded batteries that work.

Great batteries - about the same price for five at Just Batteries as it was for one on E-bay. Delivery was at AusPost speeds in a metro area (not so quick) but I was in no rush. Does the job. Panasonic batteries. Five stars for doing the job properly - which would once be considered normal, but is becoming less and less common.

Good quality batteries. Well packaged. Good value for money.

Good batteries. Delivery took a while.

I am not sure how I can review a battery when I have only just installed them in my smoke detectors.

I purchased these batteries based on a positive report that I read.

Good product, quick delivery

OMRON UPPERARM CUFF LARGE

The correct item was delivered well ahead of the last estimated delivery date. I am more than happy with the product. Thank you - Graeme

Great fast service 👏 The item was excellent just what I wanted

18650 battery review

Very happy with the purchase. Excellent communication, super fast delivery and the product works perfectly, will certainly purchase from this company again

LR44 Battery

Batteries appear to be good quality, price was reasonable and delivery was prompt. Will no know the lasting quality of the batteries until I use them in my tyre pressure monitoring system during our next lap of Oz.

great service

Very pleased with service and item purchased. Thank you.

Great service

Great product and service, I will order from here again.

Good value for money. Quick delivery

Great Service

Easy to order online and dispatch was quick but there was a problem with Australia Post as the parcel was delayed. But as soon as I emailed Just Batteries they got onto it. They contacted Australia Post and it was eventually delivered to me. They also said they would've sent a replacement if there was an issue with Australia Post. I would definitely order from Just Batteries again.

great work
ed straight out of packet very quick delivery